Registering for the app Switch Connecting your current account Applying for a new account Using my debit card Fees, charges and interest Change personal details Statements PINs Lost, stolen or damaged cards Getting started Managing your insurance Green Flag Understanding payments Direct Debits Standing orders Cheques Passcode and passwords Using the Mobile Banking app Technical support Dispute claim Applying for a credit card Using my credit card Closing my credit card Credit card statements Refunds to my credit card Credit limit Fees, charges & interest Issue with a purchase Cancel a transaction Section 75 Pending transactions Setting up a Direct Debit Amending a Direct Debit Cancelling a Direct Debit Somethings gone wrong Balance transfer Money transfer Promotional rate Managing instalment plans Paying off instalment plans Finding card details Using the Credit Card App Virgin points Virgin Red rewards Support Virgin Money Cashback Reporting potential fraud Protecting your transactions Experiencing something that affects how you bank Managing your money When money is a struggle Applying for a personal loan Understanding repayments Money worries Checking your personal loan balance Using Online Banking